It is more than 300
Get A New Password
1. Enter your Username
2. Click Submit.
3. Note the timestamp on the screen.
DO NOT double click the Submit button.
Before you request a new password, check your email Address Book for an entry for NARPI. If it is not there, add it. The email address for NARPI should be
. The purpose of this is to avoid problems with spam filters that block messages from unknown sources. Including
identifies NARPI to your system as an approved sender. Without it you may not receive the password email.
If the password email does not arrive, check the SPAM and JUNK MAIL folders on your computer. If you find the password email there, drag it back to your Inbox. That should fix the problem, but....
The password emails are sent as HTML messages and should be viewed as such. The
password should be at least 300% larger
than the rest of the text. If the password is the same size as the rest of the text, then you are viewing the message as "plain text". That is a setting on your device (cellphone, tablet, computer, etc.). The plain text is too small to accurately interpret the characters in the password. "Copy and Paste" may help but probably cannot be done without a mouse.
After you login, we recommend changing your password to something that is easier to remember AND easier to enter.
The "Change Your Password" menu option is near the bottom of the menu. All you need to do is enter your
password two times and then click the Submit button. . If the two passwords are identical, the password is changed. The only requirement for passwords is they must be at least six characters long. Yes, they can be the same as a previous password.